Description : Business Operations Coordinator. Company : NSW Government -Department of Customer Service. Location : Hybrid remote in New South Wales
Business Operations Coordinator
Bring your Innovative thinking and unique approach to create simpler and efficient ways of working
Branch and Division: Office of the Executive Director, Compliance & Dispute Resolution
Location: New South Wales
Term: Ongoing
Salary: Clerk grade 7/8 ($101,947 - $112,849 + super) + Leave loading + Accrued flex leave
Enquiries: Lisa McInerney ([email protected])
Applications Close: Tuesday, 13 June 2023 (9:59am)
- Genuine flexible working arrangements, (Hybrid working arrangements – home/office available)
- State-of-the-art offices
- Wellbeing programs and resources available
About the team
An exciting opportunity has become available to work in the Office of the Executive Director, Compliance and Dispute Resolution (CDR). CDR is responsible for providing risk-based regulation which aims to prevent serious harm, protect workers, consumers, patrons & residents and provide a level playing field for businesses. We promote inter-agency cooperation between SafeWork NSW, NSW Fair Trading, the NSW Building Commissioner & co-regulators. We have five workstreams that help us deliver our priorities: Building & Construction Compliance; Work Health & Safety; Construction Services; Health & Safe Design and Chemicals, Explosives & Safety Auditing.
About the Role
The successful candidate will provide high level business, administrative and support services to facilitate the efficient delivery of business operations and services.
The ideal candidate for this role will be a highly organised, flexible, proactive team player with experience in the development, implementation and monitoring of operational processes and systems, preparation of reports, correspondence and responses to enquiries as well as providing secretariat support for cross-divisional meetings. Being agile and responding with initiative to changing priorities in a fast-paced environment is a key part of this role.
To be successful in this role, you will:- Have strong communication, collaboration and coordination skills, with demonstrated experience working with stakeholders at all levels.
- Excellent organisational and administrative skills, preferably with prior experience in supporting a busy executive office or a field based inspectorate.
- Have proven high level of attention to detail and the ability to develop, maintain and update administrative practices, systems, and procedures to improve efficiency and service delivery.
- Be flexible and adaptable to changing priorities and have the ability to work under pressure in a fast paced, high volume work environment.
- Experience in drafting and preparing quality correspondence, agendas, minutes, presentations, and briefing notes.
- Be able to coach a small team to success
If you are an experienced Business Operations Co-ordinator with these attributes, we want to hear from you!
What we need from you:
Your application should include:
- a covering letter stating why you would be suitable for the assignment and why you would like to take up the opportunity (no more than 2 pages)
- an up-to-date resume showing relevant experience for this role (no more than 5 pages)
Please note that suitability assessments will be conducted for this role. This involves submitting your application for review, an interview, workplace assessment and reference checks.
About this role
Salary Grade 7/8, with the base salary for this role starting at $101947 base plus superannuation
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Tuesday, 13 June 2023 (9:59am)
Working at Department of Customer Service
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
Visit our Careers site to find out what it means to work for us.
You Belong Here
We are committed to diversity, inclusion, and new ways of working.
We have 8 million+ reasons to care and want our employees to represent the communities that we serve.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via [email protected] or 02 9494 8351.
For more information, please visit
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